Car Scent

30-Day No Questions Asked Return Policy

If you are not completely satisfied with your purchase, you may return it within 30 days from the date of purchase. No questions asked.

Return Process

• Request a Return: Please contact our customer service team to initiate a return. Provide your order number and the reason for the return (optional).

• Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return is received.

• Condition of Items: Items must be returned in their original condition, including all packaging, accessories, and tags.

Refunds

• Processing: Once we receive your returned item, we will inspect it and notify you that we have received your return. We will also inform you of the approval or rejection of your refund.

• Approval: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

Exclusions

• Items marked as final sale.

• Gift cards.

Shipping Cost

• Standard shipping costs are calculated at checkout and added to your order total.

Free Shipping

• Enjoy free shipping on orders over €50.

Please note that shipping times and costs may vary based on your location and the delivery option you choose.

Thank you for shopping with OlfactAI!